Amour Recruitment is seeking an experienced Customer Experience Co-ordinator to work for fantastic company based in Gosport.
You will be a confident individual as the role will include dealing with new and existing customers.
Duties include:
- Implementing and attending first order meetings
- Keeping customers informed of any changes to their orders, including change to delivery schedule
- Preparation of quotations
- Processing, monitoring and follow up of customer quality complaints
- Daily Credit Control
- Implementation of New Account Forms
Personal requirements:
- Good knowledge of Microsoft Word and Excel is required
- Previous Customer support/account management experience is a must
- Excellent communication and numeracy skills
- Ability to think on your feet, be resilient and confident when dealing with customers
Hours: Monday to Friday - 37 hours a week between 0830 -1730 (flexibility on start and finish time between these hours is offered)
Salary: £24,500 - £26,500
This role is offered on temp to perm basis so you must be available to start work immediately. For more information apply now or call the team at Amour Recruitment on 02392 387925