Amour Recruitment is seeking an Account & Product Support Administrator to work for one of our clients.
This is a brand-new role and is offered as working from home, but you will be expected to attend meetings at their office based in Ashford, Middlesex, so must be within a reasonable commutable distance and happy to pay at your expense for any commute.
You will play a key role helping the company to deliver outstanding services to their customers and supplier.
Duties include:
- Providing support to existing and prospective clients
- Dealing with incoming enquiries via a central inbox, ensuring cases are accurately raised and efficiently managed through to resolution.
- Proactively communicating with customers via email on delivery timelines, network disruptions, and essential service updates.
- Supporting the onboarding and implementation of new suppliers, networks, and customers information onto an internal system
Personal requirements:
- Strong ability to analyse and interpret data across multiple systems with accuracy.
- Proficiency in Microsoft Excel and wider Microsoft Office with accurate data entry skills
- The ability to work under pressure, meet deadlines, and adapt quickly to changing environments.
Hours: Monday to Friday 08.30 – 17.00
Salary: £26,000 - £28,000
To be considered for this new opportunity apply now or call us on 023 92 387925 for more information.