Amour Recruitment is seeking an International Account & Product Support professional to work for fantastic company.
This role is offered as working from home, but you will be expected to attend meetings at their office based in Ashford, Middlesex, so must be within a reasonable commutable distance.
You’ll build strong relationships with customers and suppliers, support operational excellence, and play an important part in developing their international products and service offering.
Duties include:
- Providing account management support to existing and prospective clients
- Leading international enquiries, ensuring cases are accurately raised and efficiently managed through to resolution.
- Proactively communicating with customers on delivery timelines, network disruptions, and essential service updates.
- Working closely with suppliers to ensure agreed quality and service standards are consistently met.
- Supporting the onboarding and implementation of new suppliers, networks, and customers.
Personal requirements:
- Strong ability to analyse and interpret data across multiple systems with accuracy.
- Strong communication skills, with the confidence to engage effectively with customers, suppliers, and internal teams.
- Proficiency in Microsoft Excel and wider Microsoft Office (training can be provided).
- The ability to work under pressure, meet deadlines, and adapt quickly to changing environments.
Hours: Monday to Friday 08.30 – 17.00
Salary: £26,000 - £28,000
To be considered for this great opportunity apply now or call us on 023 92 387925 for more information.