Amour Recruitment is currently recruiting for a Customer Service Agent on behalf of our well-established client based in Midhurst. This is a fantastic opportunity for someone who enjoys customer interaction and working with regular, repeat customers in a trade environment.
This is a newly created role, offered on a temporary basis initially.
As a Customer Service Agent, you will be a key point of contact for customers, ensuring a smooth and professional service from enquiry through to delivery.
Duties will include:
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Handling incoming customer calls
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Dealing with regular repeat customers and building strong working relationships
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Updating customers on delivery times and turnaround schedules
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Calling customers back with quotes and following up on quotations
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Managing customer returns and resolving queries efficiently
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Liaising with internal teams to ensure orders are processed smoothly
The Ideal Candidate
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Previous customer service experience (merchant or trade background desirable)
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Confident and professional telephone manner
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Well organised with strong attention to detail
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Comfortable working in a fast-paced environment
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Full UK driving licence preferred due to location
What’s on Offer
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Stable working hours: Monday to Friday, 8:00am – 4:30pm
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Friendly and supportive team environment
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Competitive salary depending on experience
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Full training provided
If you’re customer-focused, reliable, and looking for a long-term role within a friendly trade environment, Amour Recruitment would love to hear from you.