Amour Recruitment is excited to be working with a great company based in lakeside, Portsmouth who is seeking positive Customer Support Executive to work in their Customer Support department.
Are you enthusiastic and will always go that extra mile to deliver exceptional customer service? If so, this role is prefect for you!!
Key Responsibilities:
- As the first point of contact, you may be helping clients with queries regarding their lease vehicle whilst juggling a busy inbox and watching out for web-chat questions.
- You will be part of team who look out for each other, so it makes sense that you are good at building relationships.
- Administration work, including updating their CRM accurately and maintaining spreadsheets will therefore be required.
Personal Requirements:
- Previous call centre/handler experience is essential
- Proven customer service experience
- Strong problem solving skills
- Must have at least 5 years UK residency for security clearance
Benefits:
- Free parking
- 25 days holiday plus bank holidays
- Fabulous location with an onsite café, shops, hairdressers plus much more
- Pension with up to 15% employer contribution
- Hybrid working offered after probation (3 days in office, 2 at home if wanted)
Hours: Monday to Friday on a shift basis 0800-1630, 0830-1700 or 0930-1800.
Salary: £25,000 plus 5% annual bonus
Our client is arranged MS Teams interviews now, so to secure this fantastic opportunity please submit your CV now or call the team at Amour Recruitment on 02392 387925 for more details.