Job description
Amour Recruitment are delighted to be working with one of our clients in the Newport area, and are recruiting for an Administrator to work as part of the IT team.
Role Overview
As part of a highly skilled team, you will be responsible for printing & mailing customer letters and importing & exporting client data files (communicating with 3rdparties to resolve issues as required).
This is a key role within our team and demands a person with excellent customer facing skills as well as an impeccable attention to detail.
The role requires the handling of data from a wide range of European clients which include a large amount of bespoke requirements to process correctly
£11.53.p.h
Monday to Friday
Temp ongoing
Key Responsibilities
Letter production
· Print and send customer letters with the appropriate insert(s)
· Ensure that SLA breaches are kept to a minimum by ensuring letters are checked and despatched on time, resolving issues with Royal Mail as required
· Manage mailroom supplies (paper, toner, envelopes, etc)
Data import and export
· Import client data files within SLA (Service Level Agreement)
· Generate and send client billing files within SLA
· Ensure that SLA breaches are kept to a minimum by resolving issues in a timely fashion
· Manipulate client data into standard formats where required
· Liaise with clients when data files have not been received or issues are identified
· Work with our Client Management team to assist when our clients make changes or have issues
Required
Basic IT skills (such as using Microsoft Outlook to send/receive emails, and using Microsoft Excel to track work in spreadsheets, Microsoft Teams for meetings and chat)
Strong attention to detail
Ability to work individually and collaboratively
A strong work ethic and a willingness to learn and adapt
Good communication skills
Good problem-solving skills
Job Types: Full-time, Temporary contract
Contract length: Temporary ongoing
Salary: £11.25 per hour
Benefits:
Schedule:
Work Location: One location
Reference ID: AN01