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Administrator - Newport City

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Job description

Amour Recruitment are delighted to be working with one of our clients in the Newport area, and are recruiting for an Administrator to work as part of the IT team.

Role Overview

As part of a highly skilled team, you will be responsible for printing & mailing customer letters and importing & exporting client data files (communicating with 3rdparties to resolve issues as required).

This is a key role within our team and demands a person with excellent customer facing skills as well as an impeccable attention to detail.

The role requires the handling of data from a wide range of European clients which include a large amount of bespoke requirements to process correctly


Monday to Friday

Temp ongoing 

Key Responsibilities

Letter production

· Print and send customer letters with the appropriate insert(s)

· Ensure that SLA breaches are kept to a minimum by ensuring letters are checked and despatched on time, resolving issues with Royal Mail as required

· Manage mailroom supplies (paper, toner, envelopes, etc)

Data import and export

· Import client data files within SLA (Service Level Agreement)

· Generate and send client billing files within SLA

· Ensure that SLA breaches are kept to a minimum by resolving issues in a timely fashion

· Manipulate client data into standard formats where required

· Liaise with clients when data files have not been received or issues are identified

· Work with our Client Management team to assist when our clients make changes or have issues


Basic IT skills (such as using Microsoft Outlook to send/receive emails, and using Microsoft Excel to track work in spreadsheets, Microsoft Teams for meetings and chat)

Strong attention to detail

Ability to work individually and collaboratively

A strong work ethic and a willingness to learn and adapt

Good communication skills

Good problem-solving skills

Job Types: Full-time, Temporary contract

Contract length: Temporary ongoing 

Salary: £11.25 per hour


  • Free parking


  • Monday to Friday

Work Location: One location

Reference ID: AN01

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