Workplace Experience Leader (Facilities)

Facilities Manager

Ref: 1589Thursday 28 July 2022

£45,000 - £50,000 dependent upon experience

Amour Recruitment are delighted to be working with a leading charity, assisting in their search for a Workplace Experience Leader (Facilities Manager) to join them at their London office on a 12 month Fixed term basis. The successful candidate will have responsibility for both the London & Cardiff offices and will ensure that the company are able to create a fantastic workplace environment and introduce and drive new innovative ideas to help differentiate our client and their employee experience.

The successful candidate will lead the operational management of all Workplace Experience functions in both London and Cardiff and will lead the WE team in ensuring optimum use of buildings, effective provision of services and adherence to legislative and H&S requirements.

This role will be a hybrid split between homeworking and the London office, and will require some travel to Cardiff occasionally.


Key Responsibilities Include:

  • Manage the Workplace Experience department across both Cardiff and London offices ensuring an excellent service is provided across all related services
  • Ensure compliance with related legislative requirements across both sites to include coordination and supervision of work by contractors
  • Manage all WE related contractor relationships for relevant services provided at both sites
  • To lead, manage and develop the Workplace Experience team at both Cardiff and London sites
  • Ensure a professional and effective Front of House service is provided for both our client and their tenant at the London office
  • Ensure both offices are adequately secure through effective relationships with the Landlord at Cardiff and the outsourced manned guarding provider at London
  • Facilitate the ongoing transition to hybrid working with careful consideration of space planning, use of utilities, security and staff experience
  • Management and reporting of WE budgets supported by a Finance business partner
  • Management of leases at both offices, supported by an outsourced legal consultant and the in-house Legal team


Our Ideal Candidate:

  • Proven Facilities Management experience in a similar role, ideally managing multiple sites
  • Excellent interpersonal skills and the ability to build relationships across the business
  • Valid IWFM Level 4 & NEBOSH qualifications
  • Experience with H&S and DSE assessments
  • Relevant experience with MS Office packages


Benefits include 28 days holiday plus bank holidays, healthcare insurance and an annual bonus scheme based on employee & company performance.

Don't worry if you don't tick all of the boxes above, we welcome applications from all candidates regardless of background or experience level. If you're looking for a new opportunity, one of our experienced consultants will be happy to have a confidential conversation with you and give you more details on this or any of our other vacancies with our ever-growing list of clients!

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