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Senior Service Advisor - Swindon

  • Location:

    Swindon

  • Discipline:

    Automotive

  • Job type:

    Permanent

  • Benefits:

    £35,000 to £40,000

  • Published:

    23-10-2024

  • Expiry date:

    22-11-2024

  • Reference:

    2465

Amour Recruitment is seeking an experienced Senior Service Advisor to work for our long-standing client based in Swindon.

In this senior position you'll support the service team in a senior capacity, helping to ensure that bookings are being completed smoothly and ensuring compliance throughout the operation.

As a senior, you'll support the team by stepping in to oversee workshop control, where necessary to cover for absences.

Proven experience in the industry is essential, and you'll need to take pride in what you do.

Duties include:

  • Overseeing a fast-paced, busy service team.  
  • Dealing with any resulting queries to completion via telephone or email and general office duties.
  • Obtaining orders numbers to include authorisation of work and regular progress updates.
  • Liaise with the workshop controller to notify of work arriving in the workshop waiting to be commenced. 
  • Planning of scheduled servicing and tacho/MOT bookings including customer contact.
  • Ensuring compliance documents are uploaded and completed correctly.

Requirements:

  • Previous experience in the automotive sector is vital for this role.
  • Strong attention to detail and administrative skills.
  • Previous experience in a senior position, or team leadership experience is desired.

Hours: Monday to Friday 8am to 6pm. Every third Saturday 8am to 12 noon.      

Salary: £35,000 - £40,000 DOE (With up to £5,000 Annual bonus!)

If you're an experience service advisor, we would love to hear from you! Please click to apply and the Amour Team will be in touch!

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