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Purchasing and Service Co-ordinator - Trefforest

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 Are you a strong administration with contract processing experience?
 
Are you used to processing volume documents with good attention to detail?
 
Amour Recruitment are working with a finance company who are looking for a Purchasing and Service Co-ordinator for the next 7 months.
 
£11.53 per hour
Hours Monday to Friday 8.30 -5pm with 1 hour lunch and a 1 in 3 Saturday or 9-5.
 
  • IT equipment will be provided but you will need internet, chair and a room at home available
  • Hybrid working taking place so 2 days in the Treforest office and 3 at home – perhaps more days in the office during training
  • All roles are subject to a clean credit check – no defaults – past or present and a vigilance check.
 
Ideal experience and skills: -
  • Previous administration or data entry experience
  • Experience of working under pressure and in a volume driven environment
  • Call handling experience 
  • Efficient use of Excel and other Windows applications
  • Previous experience of working with databases
  • Previous finance industry experience, preferred 
The role:-
  • To ensure retail contracts are processed purchased in accordance with agreed SLA’s;
  • To ensure all necessary contract details are key entered in a timely manner while maintaining the highest standards of accuracy;
  • To processes documents in accordance with agreed policies and procedures in terms of KYC, fraud prevention, anti-money laundering (AML) and others;
  • To ensure the correct marketing and support plans are used when processing contracts;
  • To ensure the highest levels of customer service are provided at all times;
  • To take inbound calls as a first point of contact for Payouts, Underwriting and NCP ensuring service level agreement (SLA) targets are achieved;
  • To take inbound overflow calls for the internal Sales Support department ensuring SLA targets are achieved;
  • To provide advisory support to retailers using various communication methods
Apply immediately for consideration.
Don't worry if you don't tick all the boxes above, we welcome applications from all candidates regardless of background or experience level. If you're looking for a new opportunity, one of our experienced consultants will be happy to have a confidential conversation with you and give you more details on this or any of our other vacancies with our ever-growing list of clients!
 
 
 

 

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