Inbound Account Manager

Account Manager

Ref: 947Wednesday 29 September 2021

£23,000

Are you in sales and fed up with cold calling or being pushed to hit KPIs?

 

Still enjoy talking to customers and solving problems?

 

If this role is perfect for you!

 

Our award-winning client is seeking enthusiastic individuals who will be responsible for managing the relationship with customers and suppliers through website or Inbound phone enquiries. 

Duties include:

  • Process online applications that are received directly from the Website and via inbound calls
  • Communicating with customers throughout the application process, via telephone and email
  • Receiving inbound calls from customers to discuss specific applications
  • Managing the customers’ expectations regarding delivery and completion time scales
  • Generating documents and dealing with any queries/questions regarding invoicing figures
  • Package the documents together to send to the payments team
  •  

To be successful you must possess high energy levels and be able to demonstrate excellence in best practice. Attention to detail is a must, with the ability to multitask.

 

Working shift patterns 37.5 hours a week between:

 

  • Monday – Thursday (9am-7pm) - Shifts start 9am / 9:30am / 10am
  • Friday – (9am-6pm) – Shifts start 9am / 9:30am
  • Saturday – 9am-5:30pm (1 in 4 Saturdays)

 

This role can start immediately, so please apply now and one of our consultants will be in contact or call Amour Recruitment on 02392 387925 for more details.