Employer Engagement Officer

Sales & Customer Services

Ref: 804Thursday 10 June 2021

£20,000 - £23,000

Are you a Recruiter who would like a change from Agency to a leading Training Provider?

We have a role that can harness your client relationship management, networking, influencing and negotiating skills in one place.

Our client are a leading Training Provider in Wales and looking for an Employer Engagement Officer.  The purpose of the role is for establishing, building and nurturing long term business relationships that generate new opportunities with new and existing employers.

The role

  • Accountable for using a variety of sales, business development and marketing techniques in order to attract new business.
  • Responsible for following up new business opportunities, arranging meetings, planning and preparing presentations
  • Responsible for the creation of business development and employer engagement plans and strategies.
  • Responsible for influencing, negotiating and encouraging employers to use Participants to fill their vacancies.
  • Working directly with key employers and recruitment agencies developing and building strong, sustainable partner relationships to ensure that our client becomes the long term partner of choice
  • Accountable for increasing knowledge of employer needs by sector, the local labour market and how our client can support them.
  • Responsible for conducting market analysis, feedback and maintaining market and competitor knowledge
  • Responsible for maintaining commercial awareness of business opportunities arising in the local and national market and adopt a proactive approach to new business generation.
  • Responsible for planning and attending relevant networking events
  • Responsible for dealing with escalated complaints through to resolution
  • Work closely with the Marketing Executive to develop marketing strategies to generate new business and vacancy opportunities 
  • Accountable for the appropriate and effective application of all HR policies, procedures and practices.
  • Maintain knowledge and adherence to Work Based Learning Professional Standards, Education Workforce Code of Practice and company’s Code of Conduct.

Essential experience

  • Experience within Recruitment
  • Experience of working with unemployed adults.
  • Experience of working in a target driven commercial environment
  • Client relationship management
  • Networking skills
  • Experience of cold calling
  • Presentation and report writing
  • Full driving licence with use of own vehicle


  • People Management
  • Performance Management
  • Interpersonal skills
  • Influencing and negotiating skills
  • Strong Written & verbal Communication skills
  • Planning and organisational skills
  • Well organised and structure approach to work
  • Ability to work to deadlines and targets

Apply today for immediate consideration