Customer Service Advisor

Customer Service Advisor

Ref: 910Tuesday 20 July 2021

£17500 plus benefits

Do you believe in delivering excellent customer services?

Are you IT literate and can pick up new systems quickly?

Are you passionate about delivering excellent customer services?

Amour Recruitment is currently recruiting for talented call centre agents to join a busy contact centre in Newport to start on the 9th August 2021. These roles are initially work from home, however will become a hybrid role with a mix of working at home and out of their centre in Newport.

If you have previously worked in retail, support working or just have a fantastic personality that wants a career in customer services then we want to hear from you.  It really doesn't matter if you have not worked in a contact centre before.  Our client are looking to nurture their talent pool of customer service representatives and make you exceptional!

The role:-

Taking calls from customers all over the UK setting up direct debit's and payment plans, as well as handling general banking and financial enquiries.

Your responsibility will be to deliver excellent customer services, treat customers fairly and work across banking computer systems.

The Pay

£8.91 per hour/£17500 perm

Hours are 37.5 hours per week, between 8am and 8pm Monday to Friday

The Environment

Nurturing, inclusive and supportive!  This business are really engaging with their people, people matter and they truly want people to be happy in their work.

Skills, Knowledge and Experience:

  • An outgoing nature and be confident on the phone
  • Strong administration skills
  • Happy to work alone but you will also love working in a team environment

As this role is working in financial services you will require to under go pre screening, therefore no CCJ's or criminal convictions are accepted.

Apply for an immediate call back