Client Manager Spanish and Portuguese speaking

Insurance

Ref: 606Monday 26 October 2020

Negotiable and Competitive

Amour Recruitment are working with an Insurance Management company in Newport. Due to their further expansion and European growth we are recruiting for a Client Account Manager for their Ibeira region, therefore require a Spanish native speaker who may also speak Portuguese.  The ideal candidate will come from either a financial services or insurance background.

This opportunity is to join a dynamic and co-operative working environment, focused on continuous improvement. They operate in 13 different countries across Europe and their diverse team come from 17 different countries. Their colleagues speak 18 different languages and they take every opportunity to celebrate their different backgrounds and cultures.

Our client are a fast-growing, ambitious, multinational company that is always looking for people who can make a difference. Their work culture is based on a set of core values and they strive for excellence in all aspects of their business

Key Accountabilities:

  • To act as a leading point of contact to a designated client base regarding all products and services.
  • To lead on new client implementations. Project management and post-sales support for the sales team in the implementation of new partnerships.
  • To oversee the production and distribution of quality, accurate reporting internally and externally.
  • To become an expert on products and gain an in-depth knowledge of the European leasing industry.
  • Identification of trends, analysis of portfolio data and initiation of corrective measures to ensure, develop and expand long-term partnerships with customers
  • To design and deliver product training programmes to clients, at all levels within their business.
  • To self-generate continuous improvement ideas both internally and externally.
  • To identify and execute additional revenue opportunities.
  • To support the commercial development and management of designated client accounts.
  • Building and maintaining strong relationships with existing clients.
  • Coordination/cooperation with the relevant internal departments in order to meet the needs of the client quickly and accurately.

 

Personal Requirements/Skills – Qualifications

  • Fluency in Spanish, Portuguese, and English
  • Professional experience in account management, especially in the field of leasing/financial services 
  • Strong ability to work in a team as well as a self-motivated and independent working style
  • Sense for continuous development of internal processes and working methods
  • Must be analytical and have an acute attention to detail
  • Excellent problem-solving skills, proactive attitude to change
  • Convincing communication, strong presentation style and confident appearance at different interfaces in dealing with contact persons up to C-level level
  • Excellent organisational and time management skills
  • Advanced knowledge of Microsoft Office, especially Excel
  • Must be willing to travel nationally and internationally in order to meet with clients

In addition to a great working culture they boast a fantastic benefits scheme:-

  • This role is WFH currently with a view of long term being 2/3 days at home
  • Market Competitive Salary (which is reviewed annually)
  • 25 days Annual Leave (with the option to buy and sell more)
  • Incentive Bonus Scheme
  • Company Pension Scheme
  • Access to Occupational Sick Pay
  • Comprehensive Performance and Development Framework
  • Reward & Recognition Programme
  • Social Events Committee
  • ‘Refer a friend’ bonus scheme (£1000 per referral)
  • An engaging, inclusive and social work environment

Apply immediately for consideration