Call Handler - Customer Service Advisor

Customer Service Advisor

Ref: 989Friday 10 September 2021


Amour Recruitment is working alongside an internationally recognised company that is looking for confident Customer Service Advisors to join their team on a permanent basis.

You will be tasked with

  • Receiving inbound calls from customers abroad relating to an emergency situation
  • Take accurate notes from speaking with your customers due to the severity of some calls
  • To liaise with third parties to assist your customer with their emergency
  • To complete full administration to support with the calls and enquiries

To be successful you will have an empathetic personality, be able to remain calm and deal with tough situations.

Hours: You will work Monday to Friday, Two Twilight shifts available 3am to 11am OR 6am to 2pm

Salary £20,500, plus, you would receive a language allowance should you speak a fluent language / several language of between £950 and £2350.00 additional on top of your basic salary

  • Free on-site parking
  • Free Health Cash Plan for cover towards treatment for dental, prescriptions and many more.
  • Free annual travel insurance (subject to qualifying criteria)
  • Discount on your home and motor insurance
  • Salary supplements for using an additional language
  • Annual Bonus scheme of approx 5%
  • Fully equipped gym and other social club facilities.

For more information call the team at Amour Recruitment on 02392 387925 or apply now and one of our consultants will call to discuss!!