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Insurance Broker Support Agent - Cardiff

  • Location:

    Cardiff

  • Discipline:

    Insurance

  • Job type:

    Permanent

  • Benefits:

    £20K plus bonus and company bonus

  • Published:

    19-04-2021

  • Expiry date:

    19-05-2021

  • Reference:

    594

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Fancy working for one of the Sunday Times Best Small Companies to Work For in 2020?

Are you driven by providing world class service?

Want to be part of a business that has an excellent reputation in the Insurance industry?

We are working with a key business in the Insurance market, who have been a trusted partner with Amour Recruitment for many years.  We have an opportunity for a Broker Support Agent to join their existing team, assisting their Business Development Mangers who are regularly on the road visiting customers, attending events and forging strong relationships with key stakeholders.


Salary is £20k, plus a sales bonus and a company-wide bonus scheme. 

22 days holiday plus your birthday off!

Pension scheme offered.

This role is currently offered on a work from home basis due to Covid 19, however this business has great modern offices just outside of Cardiff.

The Role

To promote the companies’ proposition to their target market by making regular contact with existing and potential broker customers and be confident at initiating conversation, building rapport and maintaining relationships. The role will involve a high volume of outbound calls to an established broker base, but also offer support to brokers with inbound queries.

Key Duties

  • Pro-actively manage a panel of brokers working closely with my regional Business Development Manager (BDM)
  • Support the growth of that panel by increasing activity within that region
  • Complete outbound priority calls i.e. post calls, Network lists, Pipeline calls
  • Deal with any commission or rewards queries
  • Deal with any general queries relating to how the business works with brokers and policy holders
  • Prospect for new accounts within all regions
  • Take responsibility for outbound campaign management
  • Provide cover within the team as required

Ideal experience

  • Excellent knowledge of the General Insurance (GI) market
  • Experience in the intermediary market
  • Experience of managing relationships with brokers
  • Proven knowledge of Financial Conduct Authority (FCA) regulation, market trends and mortgage distribution
  • Knowledge and understanding of distributor business models, technology and commercial drivers
  • Skills as an influencer
  • An understanding of issues and opportunities facing the industry
  • Negotiation skills
  • A results orientated mind-set
  • Planning and organizational skills
  • Interpersonal and communication skills
  • Inspire trust, respect and loyalty
  • Motivation and be a self-starter
  • Recognise and exploit commercial opportunities

 

Apply immediately for consideration

 

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