Arrears and Collections Executives - Home Based

Sales & Customer Services

Ref: 615Thursday 11 February 2021


  • Do you have excellent negotiation skills?
  • Do you put customers first?
  • Do you want to work for a business that offers a competitive salary, training & development and amazing benefits?

Salary - £21,000, Monday to Friday 8am to 8pm with 1 in 3 Saturdays (37.5 hours per week)

Amour Recruitment are working with an award winning business process outsourcing business based in the UK. They have fantastic opportunities to join their Arrears team.

This department specialises in first and second charge mortgages, working with a number of the UK's leading banks and building societies.

You will be responsible for ensuring the best possible outcome for customers by servicing queries in relation to their secured and unsecured debts whilst effectively managing the clients collections.

The role will include:-

  • Negotiating collections in line with policies and procedures
  • Advising customers on payment arrangements
  • Administering payments

You will need the following:-

  • Excellent customer service skills
  • Strong negotiation skills, and excellent verbal and written skills
  • Proven experience in a contact centre environment

Apply today for immediate consideration

Interviews will be via Teams and due to Covid19 the role will be on-boarded and working from home, however at some point in the future will return back to the offices in Newport.

These roles are to start in January and February 2021 but immediate interviews taking place.

Job Type: Full-time

Salary: £21,000