Administration Team Leader

Team Leader

Ref: 792Tuesday 4 May 2021

£27,000 to £30,000

Amour Recruitment are delighted to be working with an award winning business located in Portsmouth.

This role is to manage the day to day delivery of a team of 10 – 12 administrators who’s primary responsibility is to review all finance applications that are submitted via our clients web based application system, to check that all applications are in line with policy rules, and ensure that both customer and dealer proofs of documentation and customer agreements (submitted by all introducers) are correct and support the underwriting decision.

Experience Required for this role:

  • The ability to coach, train and motivate a team of people
  • The ability to lead others by example
  • Worked in results driven environment

Key tasks

· Targets - to monitor and ensure the delivery, maintenance and ongoing improvement of sales efficiency targets, through the management of individual deal processor performance

· Morale and Motivation – to ensure that morale and motivation is at the required standard to achieve targets and staff feel valued, acting upon the results where this may decrease

· Team Work – to build and maintain close working relationships to ensure the successful delivery of team objectives and targets (team and internal stakeholders)

· People Management – being able to manage people in line with company handbook (policies and procedures), managing absence requests and ensuring resource is available to match business needs

· Development – to identify strengths and weaknesses providing ongoing training and coaching, setting individual objectives

· Performance Feedback – to provide ongoing feedback on the quality of the deal processor’s performance

· Resource Management – to understand staffing requirements and being able to flex staff different work streams to maximize sales. Maintaining the correct staffing levels to meet business needs

· Compliance – delivering first line audits and ongoing evaluation of processes and procedures, making recommendations for change, to drive increased services and lean efficiencies

 

Hours: ·8am - 8pm Monday to Sunday and Bank Holidays ( Shift Patterns)

Salary : £27,000 to £30,000 + fantastic benefits

To be considered for the role please submit your CV to Amour Recruitment and one of our consultants will be in touch!